MLA
Ihlström Eriksson, Carina, and Jesper Svensson. "A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1436-1471. https://doi.org/10.4018/978-1-61520-967-5.ch089
APA
Ihlström Eriksson, C. & Svensson, J. (2010). A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1436-1471). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch089
Chicago
Ihlström Eriksson, Carina, and Jesper Svensson. "A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1436-1471. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch089
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