MLA
Kanellis, Panagiotis, and Ray J. Paul. "Users Behaving Badly: Phenomena and Paradoxes from an Investigation into Information Systems Misfit." Contemporary Issues in End User Computing, edited by Mo Adam Mahmood, IGI Global, 2007, pp. 216-247. https://doi.org/10.4018/978-1-59140-926-7.ch010
APA
Kanellis, P. & Paul, R. J. (2007). Users Behaving Badly: Phenomena and Paradoxes from an Investigation into Information Systems Misfit. In M. Mahmood (Ed.), Contemporary Issues in End User Computing (pp. 216-247). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-59140-926-7.ch010
Chicago
Kanellis, Panagiotis, and Ray J. Paul. "Users Behaving Badly: Phenomena and Paradoxes from an Investigation into Information Systems Misfit." In Contemporary Issues in End User Computing, edited by Mo Adam Mahmood, 216-247. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-926-7.ch010
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