MLA
Yoon, Victoria, et al. "Using Agent Technology for Company Knowledge Management." Intelligent Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Vijayan Sugumaran, IGI Global, 2008, pp. 1862-1879. https://doi.org/10.4018/978-1-59904-941-0.ch108
APA
Yoon, V., Broome, B., Singh, R., & Guimaraes, T. (2008). Using Agent Technology for Company Knowledge Management. In V. Sugumaran (Ed.), Intelligent Information Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1862-1879). IGI Global. https://doi.org/10.4018/978-1-59904-941-0.ch108
Chicago
Yoon, Victoria, et al. "Using Agent Technology for Company Knowledge Management." In Intelligent Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Vijayan Sugumaran, 1862-1879. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-941-0.ch108
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