Using Cloud Computing for E-Government: A New Dawn

Using Cloud Computing for E-Government: A New Dawn

Thamer Al-Rousan (Isra University, Pakistan) and Shadi Aljawarneh (Jordan University of Science and Technology, Jordan)
Copyright: © 2015 |Pages: 9
DOI: 10.4018/978-1-4666-8676-2.ch002

Abstract

For the last two decades, e-government has attracted government around the world to itself. Today almost every country in the world has developed and implemented e-government system in some form or another in order to reduce costs, improve services, save time and increase effectiveness and efficiency in a public sector. With increasing generalization of technology access by citizen and organizations, e-governments across the world face a major challenge in keeping a pace with ever changing technologies and offer an efficient, effective and transparent way of offering its services. Cloud computing is becoming an adoptable technology for many countries. The concept of cloud computing becomes important for each e-government, facilitating its way of work, increasing its productivity and all that leading to cost savings. It will likely have a significant impact on the e-governments in the future. In this paper, we analyzed cloud computing and its applications in the context of e-government.
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2. E-Government

E-government is the application of information and communication technology in public administration to improve public services and democratic processes and to facilitate citizens and businesses. Through e-government, the internet is used for delivering information and services between government and customer (G2C), between government and business (G2B), between government agencies and business (G2B), and between government and government (G2G) (Safari et al., 2002).

Today, e-government is one of the most important areas of modern information technology. It helps simplify government processes and makes the access to government information more accessible for public sector agencies and citizens. In addition to its simplicity, e-democracy services can reduce the operations cost and time, and improving the efficiency of services and business productivity (Layne and Lee, 2001). E-government also allows for government transparency because it allows the public to be informed about what the government is working on as well as the policies they are trying to implement(Khan et al., 2011).

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