Using Information Technology for Strategic Growth from Single-Mission Transportation Company to Multi-Faceted Global Logistics Corporation

Abstract

Businesses involved in logistics and supply chain management rely on information technology to deliver services "on time" with highest productivity. One such business began in 1971 as a single-service trucking company known as O-J Transport. It later expanded its capabilities and diversified its mission to become The O-J Group, a multiservice transportation and logistics enterprise. Strategically seizing opportunities, the CEO in 1998 expanded the company to become a global supplier to the automotive divisions whose mission is to optimize the customer’s supply chain infrastructures and processes by designing and implementing complex supply chain solutions and leveraging information technology to reduce costs and improve service. This study assesses the diffusion of information technology within the compnay by exploring the evolution of its technological infrastructure using Windley’s (2002) e-government maturity model to evaluate JGI’s adoption of goverment-to-business initiatives.