Utilizing Complexity Theory and Complex Adaptive Systems in Global Business

Utilizing Complexity Theory and Complex Adaptive Systems in Global Business

Kijpokin Kasemsap (Suan Sunandha Rajabhat University, Thailand)
DOI: 10.4018/978-1-5225-0148-0.ch018
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This chapter aims to utilize complexity theory and complex adaptive systems in global business, thus describing the theoretical and practical overview of complexity theory, the application of complex adaptive systems, and the significance of complexity theory and complex adaptive systems in global business. The utilization of complexity theory and complex adaptive systems is vital for modern organizations that seek to serve suppliers and customers, increase business performance, strengthen competitiveness, and acquire routine success in global business. Thus, it is essential for modern organizations to utilize complexity theory and complex adaptive systems, create a strategic plan to investigate their dynamic promotions, and instantly respond to the needs of customers. The chapter argues that utilizing complexity theory and complex adaptive systems has the potential to improve organizational performance and gain sustainable competitive advantage in global business.
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The organizational literature has considered complexity as an important factor influencing organizations (Hanisch & Wald, 2014). In the global markets where most organizations operate, the perspectives for competitiveness, flexibility, and dexterity has increased, and this demands for more adaptive structures (Arévalo & Espinosa, 2015). In this context, contemporary complexity theories that inspire managers with ideas about self-organization and neural network-like organizations are in demand, both in academic journals and in consultancy (Mitleton-Kelly, 2011). This is the case with social sciences researchers, which are increasingly attracted to the notions of permanent innovation, coevolution, and decentralized decision making in global business (Allen, Maguire, & McKelvey, 2011).

Complexity theory paradigm is in the process of being taken up from the natural sciences into the social sciences and humanities (Murray, 2008). Complexity theory is an effective domain to consider organizational response (Trenholm & Ferlie, 2013). Complexity theory is applied in organizational studies (Caldwell, 2006; Richardson, 2005; Stacey, 2003), public health (Durie & Wyatt, 2007), education studies (Zellermayer & Margolin, 2005), and policy studies (Callaghan, 2008; Morçöl, 2010; Sanderson, 2009). Complexity theory offers the new ways of thinking about some of the classic dilemmas in the social sciences, in particular, engaging with the tension between the examination for general theory and the desire for contextual and specific understandings (Calhoun, 1998; Haydu, 1998; Kiser, 1996), which lies at the essence of tension between realist approaches (Bhaskar, 1997; Byrne, 1998; Somers, 1998), and postmodern approaches (Cilliers, 1998; De Landa, 2000).

Complexity theory gains popularity in the discipline of the social sciences, organization studies, and management studies (Gerrits, 2009). Advocates of complexity theory describe it as a new scientific paradigm (Mitchell, 2009). Complexity theory has applied to the study of neuroscience, ecology, epidemiology, memory coding, computer science, metabolic networks (Arenas, Diaz-Guilera, Kurths, Moreno, & Zhou, 2008), and social sciences (Teisman & Klijn, 2008). Complexity theory is used to understand international relations (Jervis, 1998), public policy, and policymaking institutions (Geyer & Rihani, 2010). Academicians and practitioners utilize complexity theory to recommend the new forms of policymaking (Sanderson, 2009).

Complex adaptive systems are recognized as a theoretical foundation for studying group development, organizational culture, inflection points, nested adaptive cycles, leadership development, and innovation advancement (Edson, 2012). Complex adaptive systems are the special kinds of self-organizing system with emergent properties and adaptive capacity in response to the changing conditions (Kim & Mackey, 2014). Complex adaptive systems are made up of a diverse range of components, including individuals, organizations, physical resources, and other complex systems (Byrne, 2011). Complex adaptive systems are the neural-like networks of interdependent agents who are bonded in a cooperative dynamic by common goal, outlook, and requirement (Uhl-Bien, Marion, & McKelvey, 2007).

Key Terms in this Chapter

Chaos Theory: The mathematical framework for understanding irregular and erratic fluctuations in economic cycles, financial markets, weather, other complex phenomenon, or non-linear systems with many variables.

Complex Adaptive System: The entity consisting of many diverse and autonomous components which are interrelated, interdependent, linked through many dense interconnections, and behave as a unified whole in learning from experience and in adjusting to changes in the environment.

Self-Organization: The ability of a system to spontaneously arrange its components in a purposeful (non-random) manner, under appropriate conditions but without the help of an external agency.

Change: The act of becoming different, or the result of something becoming different.

Leadership: The activity of leading a group of people or an organization or the ability to do this.

Social Science: The study of society and the way that people live.

Information Technology: A set of tools, processes, and associated equipment employed to collect, process, and present information.

Complexity Theory: A set of concepts that attempts to explain complex phenomenon not explainable by traditional theories.

Complexity: The condition of having many diverse and autonomous but interrelated and interdependent components linked through many dense interconnections.

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