MLA
Liu, Chung-Tzer, and Yi Maggie Guo. "Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems." Computational Advancements in End-User Technologies: Emerging Models and Frameworks, edited by Steve Clarke, IGI Global, 2010, pp. 291-308. https://doi.org/10.4018/978-1-60566-687-7.ch016
APA
Liu, C. & Guo, Y. M. (2010). Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems. In S. Clarke (Ed.), Computational Advancements in End-User Technologies: Emerging Models and Frameworks (pp. 291-308). IGI Global. https://doi.org/10.4018/978-1-60566-687-7.ch016
Chicago
Liu, Chung-Tzer, and Yi Maggie Guo. "Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems." In Computational Advancements in End-User Technologies: Emerging Models and Frameworks, edited by Steve Clarke, 291-308. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-687-7.ch016
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