Verification of Information and Evaluation of Approaches of Information Professionals in Accessing Accurate Information

Verification of Information and Evaluation of Approaches of Information Professionals in Accessing Accurate Information

Özgür Külcü (Hacettepe University, Turkey)
DOI: 10.4018/978-1-7998-2543-2.ch007
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Abstract

Accurate information for information professionals means recorded data that has integrity, validity, reliability, and authenticity. However, confidence in information sources can be pushed to the background when easily accessible and sensational information becomes so popular. It is often difficult even for professionals to decide on which content and which sources are credible. The chapter will describe the result of a survey of 236 information professionals that evaluated the personal and institutional communication and information acquisition environments, information searching behaviors, information and media literacy perspectives. The study looked at information requirements and information seeking behaviors, e-government services, citizenship issues, social and cultural activities and evaluated them within the framework of internet search engines, radio and television channels, social media, and information centers.
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Information As A Case And Verification Of Information

While developing technologies provide new opportunities to access information, concerns about access to accurate information and information security are nevertheless increasing. Social media is increasingly as effective as mass media in information communication and transmission. However, the sharing and rapid dissemination of mostly unverified information on social media platforms; the fact that different groups have begun to see the Internet as an area of influence; and public interest in sensational news all increase these concerns. Personalization, filter bubbles, and echo chambers where users are separated from each other in the virtual environment have paved the way for new kinds of digital divisions. The climate of conflict which may be caused by social divisions will increase as people consume only the information fed to them by specific information and communications channels, without regard for any objective point of view.

From the epistemological point of view, theoretical debates can address the verification of knowledge, but all aspects of these discussions agree on certain objective criteria for the verification of scientific knowledge. During the validation process, the diversity of the channels of access to information and the objective view are the basics of access to accurate information. At this point, scientific research techniques, media and information literacy approaches, information/data centers, and access to first hand resources in archives have an important place in the information verification process.

While information for early philosophers means shaping of mind and character, nowadays, the characteristics and features of information and communications have come to the fore (Uçak, 2010). At this point, the following aphorisms about information are worth noting. Information:

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