Virtual Transactional and Relational Exchanges: The Enabling Effects of Information Technology

Virtual Transactional and Relational Exchanges: The Enabling Effects of Information Technology

Andrew Gaudes (University of Manitoba, Winnipeg, Canada) and Mary Brabston (University of Manitoba, Winnipeg, Canada)
Copyright: © 2002 |Pages: 13
DOI: 10.4018/978-1-931777-16-2.ch005
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Abstract

The transactional and relational components of virtual organizing are evaluated and compared against the transactional and relational exchange-enabling characteristics of various forms of information technology. The findings suggest that further examination of this linkage in relation to organizational performance outcomes would be beneficial.

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