MLA
Chang, Shuchih Ernest. "A Voice-Enabled Pervasive Web System with Self-Optimization Capability for Supporting Enterprise Applications." Enterprise Information Systems: Concepts, Methodologies, Tools and Applications. IGI Global, 2011. 714-730. Web. 26 Apr. 2018. doi:10.4018/978-1-61692-852-0.ch311
APA
Chang, S. E. (2011). A Voice-Enabled Pervasive Web System with Self-Optimization Capability for Supporting Enterprise Applications. In I. Management Association (Ed.), Enterprise Information Systems: Concepts, Methodologies, Tools and Applications (pp. 714-730). Hershey, PA: IGI Global. doi:10.4018/978-1-61692-852-0.ch311
Chicago
Chang, Shuchih Ernest. "A Voice-Enabled Pervasive Web System with Self-Optimization Capability for Supporting Enterprise Applications." In Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, ed. Information Resources Management Association, 714-730 (2011), accessed April 26, 2018. doi:10.4018/978-1-61692-852-0.ch311
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