Workplace Discrimination: The Most Critical Issue in Managing Diversity

Workplace Discrimination: The Most Critical Issue in Managing Diversity

Shikha Sharma (Punjabi University, India) and Nimarta Mann (Punjabi University, India)
Copyright: © 2018 |Pages: 18
DOI: 10.4018/978-1-5225-4933-8.ch012

Abstract

Diverse workforce is now a global phenomenon. The quality of interaction between people of diversified cultures in the organization has significant association with the marketing, managing, as well as human resource functions. The majority organizations are indulging in diversity management programmes so that they can benefit from the varied skills. But discriminatory behaviour against people of different backgrounds than majorities in the workplace act as a hindrance in taking full advantage of workplace diversity. This chapter reveals different forms in which discrimination can arise in a discrimination-free environment. The organizational as well as individual factors that cause discrimination at the workplace are discussed. The aftereffects that are related to discriminatory behavior at work, which render both employees as well as organization at disadvantage, are also highlighted. The chapter will help by highlighting the issue faced by thousands of employees every year and suggesting steps that need to be undertaken to remove discrimination from the workplace settings.
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Challenges To Workplace Diversity

Workplace diversity involves people of multifarious characteristics working collectively in an organization. In current scenario, organizations are hiring people of diverse backgrounds to take advantage of different skills to become more and more successful. It seems very easy to employ diverse workforce at same organization and put them at work in same departments but it includes people of different gender, age, qualifications, nationality, religious beliefs, etc. Diversity implicates one’s believes about themselves as well as others in the organization that in turn influences their day to day behaviour with each other.

To make most of the skills of such a diverse workforce every organization is required to take efficient human resource management functions. The competent Human resource functions need to tackle various issues that confront with diverse workforce such as communication problems and compliancy.

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