MLA
Rich, Eliot. "E-ZPass and the Ohio Turnpike: Adoption and Integration of Electronic Toll Collection." Cases on Public Information Management and E-Government Adoption, edited by Christopher G. Reddick, IGI Global, 2012, pp. 327-348. https://doi.org/10.4018/978-1-4666-0981-5.ch014
APA
Rich, E. (2012). E-ZPass and the Ohio Turnpike: Adoption and Integration of Electronic Toll Collection. In C. Reddick (Ed.), Cases on Public Information Management and E-Government Adoption (pp. 327-348). IGI Global. https://doi.org/10.4018/978-1-4666-0981-5.ch014
Chicago
Rich, Eliot. "E-ZPass and the Ohio Turnpike: Adoption and Integration of Electronic Toll Collection." In Cases on Public Information Management and E-Government Adoption, edited by Christopher G. Reddick, 327-348. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0981-5.ch014
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