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What is Common CSFs

Encyclopedia of E-Commerce Development, Implementation, and Management
A total of fifteen CSFs are identified as common for business satisfaction in the use of e-commerce systems. They might be further used as a global benchmark business performance indicator to develop a better and more effective measure for SMEs successfully adopting e-commerce system.
Published in Chapter:
A Model to Demonstrate the Common CSFs in E-Commerce Business Satisfaction for Measuring E-Commerce Success
Mingxuan Wu (CQUniversity Australia, Australia) and Ergun Gide (CQUniversity Australia, Australia)
DOI: 10.4018/978-1-4666-9787-4.ch035
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