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What is Social Networking Tools

Technological Advancements in Library Service Innovation
Social networking tools are computer aided web-based tools that support communication, collaboration and information sharing. Archive centers use different social networking tools like Facebook, twitter, YouTube, etc. to stay connected with users and deliver service information to community and receiving feedback on services.
Published in Chapter:
Actor Engagement in the Archival Value Co-Creation Process Through Social Networking Tools: Context of Archive Services in Japan
Md. Mukhlesur Rahman (Japan Advanced Institute of Science and Technology, Japan) and Kunio Shirahada (Japan Advanced Institute of Science and Technology, Japan)
Copyright: © 2022 |Pages: 17
DOI: 10.4018/978-1-7998-8942-7.ch005
The study aims to determine how social networking tools can help to engage different actors in archive service systems in value co-creation. With this view, this research reviewed the literature on major issues of archive services and collected primary data from 68 local archive centers in Japan. In addition, Twitter data of the National Archives of Japan were collected and analyzed using SPSS 17.0 and SmartPLS. Results show that the archive service system requires three actors: stakeholders, archive staff, and users. These actors can be connected through social networking tools that enable the integration of knowledge and skills to improve the archive management quality and uplift the value of archival resources. The study proposed an integrated archive management framework incorporating the archive administrators, stakeholders, and users. Implementation of the proposed framework can ensure improved management for stakeholders, easily accessible content for users, and improved service and organizational trust for archive centers.
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More Results
Meeting Emerging Needs of Online Coaching in Teacher Education: Communication, Pedagogy, Technology, and Reflection
Social networking tools provide network analysis and connection facilities to allow people to understand the community structure and influence it over time. These tools range from Facebook and Twitter where all the information is provided by people themselves, to tools that silently collect information from a defined population by reading emails.
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E-Learning Spaces
Computer software and web-based services that enable people to interact with each other; sample tools include blogs, wikis, video conferencing, online chat, instant messaging.
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The Benefits for Faculty Teaching in Online and F2F Environments
Small Web applications that allow users to connect and collaborate. Examples include FaceBook, MySpace and LinkedIn.
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