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What is Apprehensibility

Handbook of Research on Business Social Networking: Organizational, Managerial, and Technological Dimensions
The ability of the software to enable the user to learn how to handle it.
Published in Chapter:
Evaluating IBMEC-RJ’s Intranet Usability Using Fuzzy Logic
Ana Beatriz Cavaleiro dos Reis Velloso (IBMEC Business School, Brazil), Walter Gassenferth (IBMEC Business School, Brazil), and Maria Augusta Soares Machado (IBMEC Business School, Brazil)
DOI: 10.4018/978-1-61350-168-9.ch010
Abstract
System usability is a concept that goes beyond the ease of use, and includes several criteria for measurement. This study aims to evaluate the usability and thus the quality of IBMEC-RJ’s Intranet in Rio de Janeiro, Brazil, by the fact that it is of great assistance to teachers and students. The method is applied research through questionnaires. The universe of users was limited by a convenience sample of IBMEC. The methodology that had used Microsoft Excel and Matlab from Mathworks is innovative. Fuzzy logic is a fundamental tool for consolidating and analyzing data.
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