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What is Behavioral Processes

Virtual Collaborative Writing in the Workplace: Computer-Mediated Communication Technologies and Processes
“Processes of (typically human) physiological and psychological behavior” (Halliday, 2004, p. 248), regarded as a mixture of material and mental processes. Examples of behavioral processes include: smile, cry, laugh, listen, dream, breathe, sing, dance, faint, talk.
Published in Chapter:
Engaging in Virtual Collaborative Writing: Issues, Obstacles, and Strategies
Patti G. Wojahn (New Mexico State University, USA), Kristin A. Blicharz (IBM Corp., USA), and Stephanie K. Taylor (IBM Corp., USA)
DOI: 10.4018/978-1-60566-994-6.ch004
Abstract
In this chapter, the authors discuss factors useful for virtual collaborators to consider when initiating a new writing project. They identify the importance of and challenges common to getting to know others through virtual means. They then address issues associated with establishing expectations and protocols for the collaborative processes to be used for a given project. They do so by drawing from the literature on and their own experiences with virtual collaborative writing, as well as from communication logs and survey responses gathered from a small pilot study conducted in 2007. This pilot study focused on behavior and perceptions related to multiple types of communicative tools for interacting in daily workplace practice. They argue that behaviors, perceptions, expectations, and previous practice can all inform rules of engagement that can benefit teams working in virtual contexts. Time spent planning for the collaboration by defining common goals, rules, and guidelines in early stages of a virtual project can improve the collaborative experience: subsequent efficiency; role, task, and deadline delineations; and group satisfaction.
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