What is BPR

In the knowledge economy of present times, managing knowledge has become the prime concern of almost all the organizations in the world. The organizations in this recessionary time are realizing that the optimum utilisation of knowledge and knowledge resources could help them sail over the current economic crisis. The thrust is on creating, using, transferring and collaborating knowledge within the organization. This chapter aims to present a practitioner overview of the challenges and growing strategic importance of knowledge management (KM) in the organizations. The introduction of the chapter provides reasoning for adoption of KM and explores the concept of knowledge and KM, followed by outlining the framework of KM for implementation by the organization. A section in this chapter also provides detail of the KM policy framework and generalized approach for KM policy adoption. The chapter includes explanation on the tools and technology for KM with recommendation and suggestions for its successful implementation. The chapter closes by providing focus on future trends in KM.