Groups in which various consumers with similar buying behavior, interests, and thoughts come together to exchange information about a brand, participate in the brand's activities and discuss the brand.
Published in Chapter:
Fans' Narrations: A Study on the Reproduction Practices of Branding Stories in the Context of Participatory Culture
Ersin Diker (Gümüşhane University, Turkey) and Birgül Taşdelen (Gümüşhane University, Turkey)
Copyright: © 2019
|Pages: 18
DOI: 10.4018/978-1-5225-5357-1.ch015
Abstract
In today's world, with the development of technology, brands have turned to new communication means and methods apart from traditional communication tools like television, newspapers, magazines, cinemas, etc. in order to differentiate and escape from their competitors in an increasingly competitive environment. Storytelling and social media are the leading ones among these tools and methods. Thus, brands aim to create branding process and brand loyalty through the strategic communication they have established in social media with consumers. The concept of participatory culture has expanded thanks to digital communication technologies and social media. Fans who have an important place in the storytelling of transmedia reshape a story, associate it with their own lives, and recreate it by producing it again through various media, especially social media. Thus, in this study, it is aimed to reveal how the transmedia storytelling which has been awarded with fan comments in the context of participant culture contributes to brand communication, image, reputation, and marketing.