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What is Brand Switching

Green Marketing as a Positive Driver Toward Business Sustainability
It is behavior exhibited by consumers as an act of dissatisfaction with a particular brand or products because of green washing experienced. The affected consumer switched over to another competitor or available brand that can meet his/her wants or preferences.
Published in Chapter:
Greenwashing as Influencing Factor to Brand Switching Behavior Among Generation Y in the Social Media Age
Enitan Olumide Olutade (North-West University, South Africa) and Joshua Ebere Chukwuere (North-West University, South Africa)
DOI: 10.4018/978-1-5225-9558-8.ch009
Abstract
Nowadays, social media (SM) platforms provide easy and affordable tools to market products' brands and services to a wider audience. It is rampant that many fast-moving consumable goods (FMCG) companies are using deceit-marketing tactics perceived as more environmentally friendly sensitive to their environment through the application of social media platforms. This deceptive approach is often used to enhance their market share base, profitability, brand equity, increase brand loyalty, increase their sales volume, and expand brand equity at the expense of Generation Y ignorance. This incessant practice of deceit tactic is called “greenwashing.” Greenwashing has become prevalent and increasing in geometrical progression in the FMCG industry targeting Generation Y using the power of social media platforms. The high rate of this concern has become increasingly popular and interesting due to large benefits associated with green marketing initiatives and the role SM is playing towards it.
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More Results
Is the Oil Price Hike a New Threat to Consumers' Buying Patterns?
A situation in which a consumer decides to abandon a brand or product in favor of another brand or product.
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