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What is Traditional Travel Agent

Chapter 1
Handbook of Research on International Travel Agency and Tour Operation Management
A travel agent who works out of a brick-and-mortar location, available in-person to help out people who want to plan a vacation.
Published in Chapter:
Building Foundations for Understanding the International Travel Agency and Tour Operation
Mohinder Chand Dhiman (Kurukshetra University, India) and Ravi Bhushan Kumar (Kurukshetra University, India)
Copyright: © 2019 |Pages: 13
DOI: 10.4018/978-1-5225-8434-6.ch001
Abstract
International tourism is a global phenomenon that has experienced rapid growth during the last two decades, particularly in the developed countries of the world. Travel agencies and tour operation have become a pivotal aspect of the tourism industry. To help explain how, where, and why travel agency and tour operation have developed through the ages, its importance and significance in modern society, this chapter defines and builds an understanding. Thus, this chapter helps us understand the scale and extent of the growth in travel agencies and the tour operation business globally. Moreover, the chapter explores the historical perspectives, operational practices, and emerging typology of the travel agency.
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