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What is Group Decision Support Systems (GDSS)

Encyclopedia of Decision Making and Decision Support Technologies
A type of GSS geared towards collaborative decision making tasks.
Published in Chapter:
Business Process Management Systems for Supporting Individual and Group Decision Making
Amit V. Deokar (Dakota State University, USA) and Omar F. El-Gayar (Dakota State University, USA)
DOI: 10.4018/978-1-59904-843-7.ch007
The complexities involved in managing intrafunctional as well as interfunctional activities have triggered many organizations to deploy large information technology (IT) systems such as ERP and CRM. While such systems have focused mainly on providing solutions to problems such as enterprise-wide application integration and customer driven revenue management, one of the prime issues of managing coordination among activities in organizational processes has not gained adequate attention and support. Business process management (BPM) systems have emerged as a key technology primarily in the past two decades with a goal of providing process support to organizations and supporting better decision making. This article focuses on highlighting this role of BPM systems while discussing some of the recent advances and approaches from a decision making standpoint, both for supporting individual and collaborative decision making activities.
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More Results
Decision Support Systems in Small Businesses
Information systems that support the work of groups (communication, decision making) generally working on unstructured or semi-structured problems.
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Decision Support Software
Grouping management together to come up with a decision using a room full of micro-computers and having the group say what they believe is the best way to solve a situation.
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Using Collaborative Technology in Group Facilitation
Technology and software that enables groups of individuals to interact electronically, to analyze information, and suggest possible ways to decide or decisions. Their orientation is towards enabling decisions to be taken, and support can be automated to suggest several courses of action at every step of a decision.
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