These are the efforts that a company makes to sustain its economic activity, considering social and environmental factors, and making its management a responsible action with resources. Sustainability is an important concept in the activities carried out by companies because it establishes a measurement parameter regarding how they use their financial, human, and operational resources, and how they treat tangible resources (inputs, materials, and even waste). It is also a way to analyze what business practices they have. Regarding their culture and if they consider, for example, the environment, the community with which they live, or the workers.
Published in Chapter:
The Impact of the Work Environment on Innovation and Business Sustainability in SMEs: The Case of San José de Cúcuta, Colombia
Rafael Ignacio Pérez-Uribe (Santo Tomas University, Colombia & La Salle University, Colombia), Solange Dianira Jordan Bustamante (Corporación Universitaria Minuto de Dios, Colombia), and Carlos Salcedo -Perez (Politecnico Grancolombiano, Colombia)
Copyright: © 2021
|Pages: 24
DOI: 10.4018/978-1-7998-8185-8.ch007
Abstract
Innovation is a process, where the interpersonal relationships of employees are key to the creation of ideas that will contribute to the generation of value for organizations in the face of disruptive environments. This chapter analyzes the relationship between the work environment as a key factor and its impact on the development of innovation processes and business sustainability, taking as a sample 182 SMEs, from commercial, footwear, and textile sectors from the city of Cúcuta. The results showed an interrelation between the organizational climate and the culture of innovation as an agent that generates change that contributes to business sustainability.