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What is Chabot

Human Capital Formation for the Fourth Industrial Revolution
An artificial intelligence developed to collect or provide online information to customers or learners interactively.
Published in Chapter:
Rethinking Education System for the Fourth Industrial Revolution
Sulaiman Olusegun Atiku (Namibia University of Science and Technology, Namibia) and Frank Boateng (University of Mines and Technology, Ghana)
Copyright: © 2020 |Pages: 17
DOI: 10.4018/978-1-5225-9810-7.ch001
The use of automation and artificial intelligence in recent times has created two options for stakeholders in the global business environment. The stakeholders are capable of becoming the agents or victims of inevitable transformation. This chapter explores a review of education system across the globe in building human capital to address the challenges and take advantage of the opportunities in the fourth industrial revolution. This chapter combines a literature review approach and personal observation in higher education institutions in advancing education system for the fourth industrial revolution. The use of chatbot as a training needs assessment technique is effective in collecting variety of information about needs, problems, potential problems, perceptions, attitudes, and opinions in the digital age. This chapter holds that teaching contents and techniques should be structured in line with the learners' objectives, students' needs, and skills in high demand by employers in the fourth industrial revolution.
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