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What is Chain E-Mail, Chain Letter

Encyclopedia of Information Science and Technology, Second Edition
An e-mail letter that directs recipients to forward multiple copies of the same letter to others.
Published in Chapter:
Marketing Vulnerabilities in an Age of Online Commerce
Robert S. Owen (Texas A&M University, USA)
DOI: 10.4018/978-1-60566-026-4.ch401
Abstract
This article provides an overview of strategic and tactical threats to the marketing efforts of businesses engaged in online marketing activities. Marketing-related assets that are vulnerable to attack include networking and hardware resources, human resources, information resources, promotion resources, and brand equity and customer good will. Vulnerable areas that an organization should protect include its core network and computing infrastructure, its internal social infrastructure, domain name registrations related to its branding, and branding exploits on external social networks. Although hacks of networking and hardware resources are of concern, the focus of this article is on encouraging marketing managers and strategists to consider a wider variety of external and internal threats.
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