The climate of trust is an environment that cultivates mutual respect, honesty, and open communication. Leaders who recognize the value of employees, understand the importance and applicability of uniformity, cooperation, compromise within work relationships. Often times, people experience frustrations, doubts, and hesitations due to various reasons in work environments, however fostering a climate of trust promotes a safe, nonthreatening, and transparent atmosphere where information is shared, collaboration encouraged and team building is implemented. When an organization infrastructure endures changes, this intimidating factor can lead to some social resistance, which can either embrace or defer growth and development.
Published in Chapter:
Interpersonal Communication Application to Leadership
Corinth M. Evans (Atlantic Technical College, USA)
Copyright: © 2017
|Pages: 21
DOI: 10.4018/978-1-5225-1049-9.ch022
Abstract
The purpose of this chapter is to study the elements of communication, and to explore the interrelations of interpersonal communication and effective leadership applications. Thanks to the leadership evolution, divergent leadership methodologies have rejuvenated classical studies. An empirical analysis of leadership traits, behaviors, characteristics, types, and styles (e.g., approaches) will be reviewed. Given the theories of leadership, a critical analysis on power and influence are also necessary to understand the sensitivities and delicacies of the leader-follower relationships. Because speaking, listening, writing, and reading are the basic forms of communication, the dynamics of communication is fundamental and an integral element to effective leadership application. Executives, directors, mangers, other leadership staffers, will find this chapter interesting as it aims to link the ideologies of communication-centered and interpersonal trust perspectives to leadership theologies. When analyzing the pragmatics of interpersonal communication, this chapter will examine the behavioral, attitudinal, cognitive-perceptual, and psychosocial processes that attribute to the communicable factors of one's thoughts, ideas, feelings, emotions, motives, attitudes, behaviors, and actions. This chapter may assist leaders in developing social and emotional intelligences. With the relentless pressure to change an organization, emotional and social intelligences give us an entirely new way of looking at the root causes of organizational dysfunctions. The scope and depth of EI and SI, employs interpersonal interactions that cultivates trust and continuity through an exchange of meaningful messages.