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What is Symbolic Interaction Theory

Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends
A theory that sees human interaction as being mediated by the use of symbols, signification, and interpretation to ascertain the meaning of one another’s actions.
Published in Chapter:
Towards Understanding the Successful Adoption of Blog-Based Knowledge Management Systems: A Socio-Psychological Approach
Joowon Park (Information and Communications University, South Korea), Sooran Jo (Information and Communications University, South Korea), and Junghoon Moon (Korea Advanced Institute of Science and Technology, South Korea)
DOI: 10.4018/978-1-60566-368-5.ch043
Abstract
Knowledge has been recognized as a valuable resource for organizational activities. As businesses are entering the world of Web 2.0, knowledge sharing is widely regarded as a critical issue in the area of organizational knowledge management (KM). Recently, organizations have started adopting blog-based knowledge management systems (KMS) with encouraging results. Used as a tool for sharing organizational knowledge, blogging can aggregate the intellectual power of individual members, serve as innovative KMS, and lead to the creation of a trust-based corporate culture. However, despite the increasing adoption of blogs by organizations, a theoretical framework for understanding a blog-based KMS has not been developed. This chapter attempts to present a framework for understanding a blog-based KMS in an organizational setting, grounded in a socio-psychological approach and the application of social identity and symbolic interaction theories.
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