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What is Company Standardization

Chapter 5
Corporate Standardization Management and Innovation
The activity of establishing and recording a limited set of solutions to actual or potential matching problems, directed at benefits for the party or parties involved, balancing their needs, and intending and expecting that these solutions will be repeatedly or continuously used, during a certain period, by a substantial number of the parties for whom they are meant.
Published in Chapter:
Company IT Standardization: Anticipated Agile Benefits
Robert M. van Wessel (ApexIS, The Netherlands) and Henk J. de Vries (Erasmus University, The Netherlands & Delft University of Technology, The Netherlands)
Copyright: © 2019 |Pages: 24
DOI: 10.4018/978-1-5225-9008-8.ch005
Abstract
Many companies have embarked on IT standardization initiatives with specific benefits in mind, but some projects fail dramatically whereas others are very successful. The research suggests that successful company standardization projects require good governance and management across distinct lifecycle phases: selection, implementation, and use and change. The authors present a case study from a financial services company to demonstrate effective practices that have led to significant financial benefits, to improved service delivery and support, and to a more stable IT environment. In addition, the authors discuss how an agile way of working could further improve standardization initiatives in organizations.
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