What is Competing Values Framework

This chapter describes the challenge to the higher education sector during the coronavirus pandemic. It also presents the lack of preparedness in crisis management and digital education responses of higher education teaching and learning practice. Given that higher education institutions and the student community faced distinct challenges, policy responses and their implications have valuable lessons to learn. The chapter highlights research gaps, including researching the impact on lesser-developed countries, the psychological impact of transition, and the essential role of management in handling the pandemic. It also highlights that the general objective should be to build more resilient higher education teaching and learning delivery systems that are responsive and adaptive to future crises. London's City University decided to move off-campus and into a digital work environment responding to the current pandemic. A case study in the application of an undergraduate software engineering team-based project teaching and learning practice follows.