This is one step further to improve the provision of Government 1.0 by using the newer communication and mobile technologies (including cloud computing, Web 2.0, social media networking, IoT, etc.) to ensure that government’s functioning is more open and transparent and electronic participation of citizens is more enhanced.
Published in Chapter:
Cloud Computing Technologies for Connected Digital Government
Zaigham Mahmood (University of Northampton, UK & Shijiazhuang Tiedao University, China)
Copyright: © 2021
|Pages: 17
DOI: 10.4018/978-1-7998-4570-6.ch002
Abstract
Connected digital government vision is about putting a government in the hands of its citizens. It suggests the use of digital connectivity technologies for the development of electronic services, collaboration with governmental institutions, and interacting with citizens for their full involvement in governments' processes and operations to make them transparent and more effective. Some of the latest technologies that can help to enhance connected governance include cloud distributed computing paradigm, internet of things vision, mobile technologies, social media, and Web 2.0-based communication tools. Although all these are well developed, the focus of this chapter is on cloud computing. In this chapter, the author first introduces the cloud computing paradigm, and then, outlining the characteristics and requirements of an open connected government, the chapter discusses how cloud-based provision and related technologies can support governments to enhance their functioning, transparency, openness, and interaction, in real time, with the citizens.