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What is Consumer Contributed Product Innovation

Handbook of Research on Social Dimensions of Semantic Technologies and Web Services
Living Labs provide methods for active consumer contribution to product innovation, life cycles and product iterations.
Published in Chapter:
Technology Roadmap for Living Labs
Jens Schumacher (Fachhochschule Vorarlberg, Austria), Karin Feurstein (Fachhochschule Vorarlberg, Austria), and Manfred Gschweidl (Fachhochschule Vorarlberg, Austria)
DOI: 10.4018/978-1-60566-650-1.ch041
Abstract
The concept of “Living Labs” in general is not completely new in R&D. Available publications focused on local requirements and targeted on business specific needs. In this chapter available ICT for use in a Living Lab are assessed and an implementation roadmap on behalf of ICT is presented. Besides buzzwords like Web 2.0 and Triple Play, ICT enables fast and substantial advancements. To bring a clear view into the range of solutions the authors orient on an ICT layering-architecture and the client/server nature of today’s Web-technology. The roadmap takes into account currently applicable technologies and likely future trends. Technological maturity, social compliance, consumer acceptance and politics & marketregulation are considered in the critique. The breakdown shows that a few core technologies are not only sufficient for the skeletal structure, but also from the main bulk of a Living Lab infrastructure. Thus the technology for most of the desirable features of a Living Lab is on-hand, future functional extensions can be provided by open interfaces and a modular architecture of the system.
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