What is Contextual Factors

Measurements for the digital divide/s have often engaged in simplified, single factor measurements that present partial and static conceptualization and, therefore, measurements of the digital divide/s. The following chapter encourages policy makers to choose appropriate tools and programs to measure digital divide/s according to three dimensions: (1) the purpose of the tool; (2) levels of observation; and (3) methods of approaching the data. Then it describes an integrated contextual iterative (ICI) approach suggested by the authors as an effective way to assess digital divide/s including perspectives of different stakeholders. The approach is illustrated with examples from a research project studying public access venues in 25 countries around the world.