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What is E-Governance Framework

Chapter 2
Handbook of Research on Cultural and Economic Impacts of the Information Society
A framework can be conceptual or strategic. A theoretical/conceptual framework of e-governance consists of concepts, together with their definitions, and existing theory/theories that are used for representing a particular case-study of e-governance. It serves as an analytical tool with several parameters to make conceptual distinctions and organize ideas related to various aspects of e-governance initiative. For instance, an e-Engagement Framework of e-Governance would generally illustrate critical elements necessary to ensure smooth and meaningful citizen engagement with decision-making agencies. On the other hand, a Strategic Framework of e-Governance is more at a policy design level for a public organization or could be for a nation as a whole and aims to create a favorable ecosystem for transformation of government related activities by the application of ICT/e-business methods across the public sector for an effective service delivery.
Published in Chapter:
A Design Framework for Evolving a Citizen-Centric Information Society
Charru Malhotra (Indian Institute of Public Administration, India)
Copyright: © 2015 |Pages: 17
DOI: 10.4018/978-1-4666-8598-7.ch002
Abstract
Typically, designers of ICT based initiatives tend to consider the emerging trends of information and communication technology (ICT) as the starting point for designing an e-initiative rather than first inculcating a clarity on what services are to be delivered by such e-initiatives. ‘Technology first' or ‘Citizens First' is a conflict all designers have been confronted with, especially in the wake of all technology trends infesting the world now. To resolve this dichotomy, the present study proposes a citizen-centric framework, christened by author as G2C2G framework, which advocates combining technology in equal measures with the respective ‘socio-cultural issues' of the local populace.
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