Search the World's Largest Database of Information Science & Technology Terms & Definitions
InfInfoScipedia LogoScipedia
A Free Service of IGI Global Publishing House
Below please find a list of definitions for the term that
you selected from multiple scholarly research resources.

What is Credibility Engineering

Encyclopedia of Information Science and Technology, Second Edition
The discipline of ensuring that a system will be perceived as credible by its stakeholders, and doing so throughout the life cycle of the system.
Published in Chapter:
Establishing the Credibility of Social Web Applications
Pankaj Kamthan (Concordia University, Canada)
DOI: 10.4018/978-1-60566-026-4.ch226
In recent years, there has been a steady shift in the nature of Web applications. The vehicle of this transition of Web applications is us, the people. The ability to post photographs or videos, exchange music snippets with peers, and annotate a piece of information, are but a few exemplars of this phenomenon. Indeed, the pseudonym Web 2.0 (O’Reilly, 2005) has been used to describe the apparent “socialization” of the Web. In spite of the significant prospects offered by humancentric Web applications, the mere fact that virtually anyone can set up such applications claiming to sell products and services or upload/post unscrutinized information on a topic as being “definitive,” raises the issues of credibility from a consumers’ viewpoint. Therefore, establishing credibility is essential for an organization’s reputation and for building consumers’ trust. The rest of the article is organized as follows. We first provide the background necessary for later discussion. This is followed by the introduction of a framework within which different types of credibility in the context of human-centric Web applications can be systematically addressed and thereby improved. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.
Full Text Chapter Download: US $37.50 Add to Cart
eContent Pro Discount Banner
InfoSci OnDemandECP Editorial ServicesAGOSR