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What is Critical Success Factors (CSFs)

Chapter 7
Handbook of Research on Enterprise Systems
Bullen and Rockart (1981) define critical success factors (CSFs) as “the few key areas of activity in which favorable results are absolutely necessary for a particular manager to reach his goals.” Successful managers must focus their scarcest resource, their time, “on those things that make a difference between success and failure” (p. 389). The concept of critical success factors is consistent with a Drucker (1973) statement: “One has to control by controlling a few developments which can have significant impact on performance and results.”
Published in Chapter:
Enterprise Resource Planning System Risks and Rewards
Joseph Bradley (University of Idaho, USA)
Copyright: © 2009 |Pages: 13
DOI: 10.4018/978-1-59904-859-8.ch007
Abstract
Enterprise Resource Planning systems have proven difficult and costly to implement. Organizations must consider the risks and rewards of embarking on complex and time consuming implementation projects. This chapter explores why firms adopt ERP systems, identifies the benefits firms seek, discusses the various risks firms face as they adopt these systems, and suggests ways firms can manage these risks.
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Chapter 6
An Overview of Executive Information Systems
A relatively small number of easily identified operational goals that are believed to ensure the success of an organization.
Published in Chapter: An Overview of Executive Information Systems; From: Handbook of Research on Enterprise Systems
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Chapter 20
The Management Commitment and Its Impact on Economic and Competitive Benefits Gained by the Implementation of Kaizen in the Industry: Management Commitment and Its Relation to Economic and Competitive Benefits of Kaizen
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Chapter 71
An Historical Account of Executive Information Systems Research in South Africa
Those key areas of activity in which favourable results are absolutely necessary for a particular manager to reach his or her goals.
Published in Chapter: An Historical Account of Executive Information Systems Research in South Africa; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 261
Current Scenario of Youth Entrepreneurship in India
CSF is greatest possible important circumstance, fact, or influence that contributes for the correct or desired result of an attempt and it is one of the parts that make up a whole or the one that actively contributes to the production of a result or success or failure of something that is aimed to be achieved or attained.
Published in Chapter: Current Scenario of Youth Entrepreneurship in India; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 35
A Model to Demonstrate the Common CSFs in E-Commerce Business Satisfaction for Measuring E-Commerce Success
The limited number of areas in which results, if they are satisfactory, will ensure successful competitive performance for the organization. They are the few key areas where “things must go right” for the business to flourish. If results in these areas are not adequate, the organization’s efforts for the period will be less than desired.
Published in Chapter: A Model to Demonstrate the Common CSFs in E-Commerce Business Satisfaction for Measuring E-Commerce Success; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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