What is Crossover Effect

Workplace bullying has been the focus of much interest and research over the last forty years. This concern reflects the growing awareness of the organizational costs associated with all forms of bullying. Of particular importance is what has been called abusive supervision, which constitutes the most prevalent and destructive form of negative workplace conduct. This chapter understands abusive supervision to be a prototypical example of workplace bullying, rather than a narrower and more restricted expression of it. The chapter reviews workplace bullying, focuses on abusive managerial behavior, and understands such behavior as a misappropriation of legitimate organizational processes and dynamics for own personal ends. Bullying behavior violates the norms of workplace ethics, organizational justice, and the agency role of management. The chapter considers initiatives through which managerial bullying might be identified, remediated, and reduced.