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What is Crowdsourcing Maturity Model

Chapter 92
Encyclopedia of Organizational Knowledge, Administration, and Technology
A set of different tools, practices, and activities that enable the assessment of a given organization's competencies in the area of crowdsourcing and improvement of key factors leading to achieving the assumed goals.
Published in Chapter:
Crowdsourcing Maturity and Its Application in Public Organization Management
Regina Anna Lenart-Gansiniec (Jagiellonian University, Poland)
Copyright: © 2021 |Pages: 14
DOI: 10.4018/978-1-7998-3473-1.ch092
Abstract
The aim of this article is to identify the level of crowdsourcing maturity of municipal offices in Poland. There is considerable scarcity in the literature regarding the tools to identify the degree of crowdsourcing maturity of public organizations. These existing considerations focus only on the assessment of the readiness of individual public administration bodies to implement e-administration programs. Besides, the very concept of crowdsourcing maturity has not been used by crowdsourcing researchers dealing with public organization management. Therefore, it is necessary to propose an original tool for measuring public organization crowdsourcing maturity.
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