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What is Developing Community of Practice

Chapter 23
Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage
The second stage in the life cycle of a community in the Public Administration context. This is a genuine community of practice. The people who form this community as a group begin to articulate themselves as a group and start to share problems and solutions derived from their own daily working practice. During this stage a leader figure or internal e-moderator will emerge to coordinate the discussions that open among members, while the knowledge exchange meetings are normally face-to-face and do not correspond with a previously set calendar.
Published in Chapter:
Communities of Practice in Public Administration: The Case of Catalonia’s Government
Mario Pérez-Montoro (University of Barcelona, Spain) and Jesús Martínez (Generalitat de Catalunya, Spain)
Copyright: © 2011 |Pages: 22
DOI: 10.4018/978-1-60566-802-4.ch023
Abstract
Currently, Knowledge Management (KM) is being received very positively by organisations. Nevertheless, there is a particular type of organisation in which there has been less of a general demand for KM: the public organisations. However, in the last three years, a Knowledge Management project, based in communities of practice (CoPs), has been put into practice in the area of the Justice Department in the Catalan government, the Generalitat of Catalunya. The aim of this work is to present a detailed analysis of this project. To achieve this aim, first of all, we are going to introduce the implementation methodology and the results obtained, as well as the success variables involved in this project. This will allow us to offer a guide for implementing CoPs in public administration. Lastly, by way of conclusion, we will provide a series of conclusions and lessons that can easily be applied to the majority of community of practice projects that are implemented in the Public Administration context.
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