What is Digital Collaboration and Communication Environment

The evolution in the field of internet technologies and the spectacular acceptance of the world wide web have shaped a new framework, not only for teachers' training but also for their distant support. This study provides insights into the utilization of Microsoft Teams digital collaboration and communication environment to improve the ways teachers are trained and supported by educational work coordinators (EWCs), through an action research conducted in Peloponnese Regional Educational Planning Center, Greece. Research results reveal that Microsoft Teams can contribute to the improvement of teachers' training and support in many ways, considering how successfully it has been utilized to improve the ways teachers are trained and supported by EWCs since the COVID-19 outbreak. At the same time, however, policy makers and education officials should take specific steps in order to assist EWCs in utilizing Microsoft Teams for teachers' training and educational work support.