Integrated health and social care that coordinate the care for a patient among the various sectors – hospital, primary care, specialist care and social services supported by digital technologies such as electronic medical/health records, case management platforms, patient portals, mobile technology, etc.
Published in Chapter:
Use of a Mobile App by Older People in an Integrated Care Setting
Bella Azaria (Assuta Medical Centers, Israel), Rachelle Kaye (Assuta Medical Centers, Israel), Reut Ron (Assuta Health Services Research Institute, Israel), Ofer Chen (Samson Assuta Ashdod University Hospital, Israel), Michal Bar-Ilan (Samson Assuta Ashdod Hospital, Israel), Alona Sigalov Zlatkin (Samson Assuta Ashdod Hospital, Israel), Erela Rotlevi (Maccabi Healthcare Services, Israel), Michal Yeshayahu (Maccabi Healthcare Services, Israel), Josep Roca (University of Barcelona, Spain), Isaac Cano (Hospital Clinic de Barcelona, Spain), Erik Baltaxe (Hospital Clinic de Barcelona, Spain), Jordi de Batlle (Institut de Recerca Biomedica de Lleida, Spain), Gerard Torres (Institut de Recerca Biomedica, Spain), and Maarten Lahr (University Medical Center Groningen, The Netherlands)
Copyright: © 2020
|Pages: 31
DOI: 10.4018/978-1-7998-0047-7.ch015
Abstract
The current study analyzes the information collected and the lessons learned during the first six months of the CONNECARE project in Israel, in order to assess the use of the mobile technology by patients, their motivations and obstacles; as well as their satisfaction. As of the middle of February 2019, 59 patients were recruited and 18 discharged from the project and completed the feedback questionnaires. Based on preliminary data presented in this chapter, as measured against the McGaughey et al. Research Framework, it can be concluded that the usage of the CONNECARE mobile platform can be rated as moderate. The analysis together with insights from the literature, suggest that usage of the CONNECARE app could be improved by introducing additional features that would increase patients' motivation to use the system as well as its full integration into usual healthcare processes.