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What is E-business impact

Chapter 10
Encyclopedia of E-Business Development and Management in the Global Economy
refers to the actual benefits adopters receive from utilising e-business (Wu et al., 2003; Zhu et al., 2004; Clayton & Goodridge, 2004; Levenburg, 2005; Zhu & Kraemer, 2005; Sanders, 2007).
Published in Chapter:
E-Business Adoption and its Impact on Performance
Sabah Abdullah Al-Somali (Aston University, UK), Ben Clegg (Aston University, UK), and Roya Gholami (Aston University, UK)
Copyright: © 2010 |Pages: 11
DOI: 10.4018/978-1-61520-611-7.ch010
Abstract
Organizations today face intense competitive and economic pressures leading to large scale transformation of existing business operations and transactions. In addition, organizations have adopted automated business processes to deal with partners and customers. E-business diffusion is a multi-phase process, moving from initiation through to routinisation and an insight into the adoption processes helps organizations to adopt e-business more effectively. It is imperative that organizations effectively manage the e-business environment, and all associated changes to accommodate the changing relationships with customers and business partners and more importantly, to improve performance. This chapter discusses the process of e-business implementation, usage and diffusion (routinisation stage) on business performance.
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