EG refers to government’s use of IT to exchange information and services with citizens, businesses, and other arms of government. It is the government organizational structure for presentation and delivery of information, service, and function to its users and stakeholders through personal computers, kiosks, telephones, and other network resources.
Published in Chapter:
Diffusion of Innovation and Capability Theory in the Context of E-Government
Mahmud Akhter Shareef (Carleton University, Canada),
Vinod Kumar (Carleton University, Canada), Uma Kumar (Carleton University, Canada), and Ahsan Akhter Hasin (Bangladesh University of Engineering and Technology, Bangladesh)
Copyright: © 2009
|Pages: 19
DOI: 10.4018/978-1-60566-659-4.ch011
Abstract
E-government (EG) enables governments to provide citizens easier and electronic access to information and modernized services through personal computers, kiosks, telephones, and other resources. Information and communication technology (ICT) is the prime driving force of EG. Therefore, before implementing an EG project, it is vital to investigate the capability of developing countries to adopt ICT and research the impact of adopting ICT in that society. The authors argue that the purposes of implementing EG can only be accomplished and the full benefits of EG realized if a majority of the population of developing countries has the ability to adopt ICT, the main driver of EG. Therefore, it is essential for policy makers of developing countries to study the adoption capability of ICT of citizens prior to launching EG. Otherwise, there is the strong possibility that EG projects could not accomplish the purpose of its implementation and could fail to reduce the digital divide, establish equal rights for all citizens, and promote good governance.