What is E-Government Integration

Citizens around the globe are demanding better services and more responsiveness from their local, state, and national governments. Governments are responding to this challenge by implementing a vast range of information technologies (IT) to reengineer government processes, deliver services, and manage resources more effectively. As such e-government (electronic government), which can be defined as the government’s use of IT to exchange information and services with citizens, businesses, and other government agencies, is increasingly becoming a crucial concept for practitioners, researchers and educators.