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What is E-Services

Chapter 308
Encyclopedia of Information Science and Technology, Fourth Edition
Government services delivered online.
Published in Chapter:
Community Broadband Networks and the Opportunity for E-Government Services
Idongesit Williams (Aalborg University, Denmark)
Copyright: © 2018 |Pages: 12
DOI: 10.4018/978-1-5225-2255-3.ch308
Abstract
Community Broadband Networks (CBN) facilitate Broadband connectivity in underserved areas in many countries. The lack of Broadband connectivity is one of the reasons for the slow diffusion of e-government services in many countries.This article explains how CBNs can be enabled by governments to facilitate the delivery of e–government services in underserved areas in the developed and developing countries.The Community Based Broadband Mobilization (CBNM) models are used as explanatory tools.
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Chapter 529
The Role of E-Services in the Library Virtualization Process
Are defined as services that are produced, provided, and/or consumed through the use of ICT-networks such as for example Internet-based systems and mobile solutions.
Published in Chapter: The Role of E-Services in the Library Virtualization Process; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 18
E-Lections in New Zealand Local Governments
Online interaction (increasing Internet-based communication between the public and local government bodies) and online voting (directly participating in selection of future local government administrators).
Published in Chapter: E-Lections in New Zealand Local Governments; From: Handbook of Research on Public Information Technology
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Chapter 235
Virtual Enterprise Environments for Scientific Experiments
Software paradigm enabling peer-to-peer computation in distributed environments based on the concept of “service” as an autonomous piece of code published in the network.
Published in Chapter: Virtual Enterprise Environments for Scientific Experiments; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 40
Networked Experiments in Global E-Science
Software paradigm enabling peer-to-peer computation in distributed environments based on the concept of “service” as an autonomous piece of code published in the network.
Published in Chapter: Networked Experiments in Global E-Science; From: Handbook of Research on Electronic Collaboration and Organizational Synergy
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Chapter 4
Issues and Trends in Internet-Based Citizen Participation
Electronic delivery of government information, programs and services. This often, but not always, takes place over the Internet.
Published in Chapter: Issues and Trends in Internet-Based Citizen Participation; From: Handbook of Research on Public Information Technology
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Chapter 3
A Review of e-Government Initiatives in Tanzania: Challenges and Opportunities
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Chapter 4
Telecentres as a Medium for Good Governance in Rural India
Delivery of government services through ICTs like the Internet, telecentres, etc.
Published in Chapter: Telecentres as a Medium for Good Governance in Rural India; From: Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services
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Chapter 38
Public E-Service Conditions in Lithuania
are Internet-based customer service and online account management services and alternately as an overarching service-centric concept.
Published in Chapter: Public E-Service Conditions in Lithuania; From: Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks
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Chapter 16
An Exploratory Study of the E-Government Services in Greece
Describes the use of electronic delivery for government information, programs and services. These are available on-line “24h/7days.” It also refers to electronic service delivery (ESD) and such expression as ‘one-stop service centre’ that citizen needs are met through a single contact with the government. The strategic challenge is to deliver quality services to users and cost effectiveness.
Published in Chapter: An Exploratory Study of the E-Government Services in Greece; From: Handbook of Research on Public Information Technology
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Chapter 15
The Role of Local Agencies in Developing Community Participation in E-Government and E-Public Services
The integration of ICT in the delivery of services electronically. The factors that contribute to the contextual definitions of e-services are the ability of various organizations to provide access to information and services for the public via ICT, the promise of which is an enhanced service for the public.
Published in Chapter: The Role of Local Agencies in Developing Community Participation in E-Government and E-Public Services; From: Handbook of Research on E-Planning: ICTs for Urban Development and Monitoring
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Chapter 14
E-Government in Malaysia: A Decade After
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Chapter 24
The Challenge of Designing User-Centric E-Services: European Dimensions
The provision of service over electronic networks, which include Internet, wireless networks and electronic environments (e.g. kiosks), based on an interactive information exchange with the satisfied customer (consumer-centred approach).
Published in Chapter: The Challenge of Designing User-Centric E-Services: European Dimensions; From: Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies
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Chapter 162
Impact of E-Commerce in B2B Physical Distribution: Diffusion of Innovations Perspective
E-services are electronic services provided via online tools. Both service providers and customers are benefited using e-services.
Published in Chapter: Impact of E-Commerce in B2B Physical Distribution: Diffusion of Innovations Perspective; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 8
Understanding and Adoption of E-Finance in Small and Medium Enterprises (SMEs) in Developing Countries: A Study of Bangladesh and South Africa
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Chapter 43
Local E-Government in Malaysia: An Empirical Investigation
Providing public the regular services such as payment of taxes and summons online.
Published in Chapter: Local E-Government in Malaysia: An Empirical Investigation; From: Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies
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Chapter 14
Engineering of Experience Based Trust for E-Commerce
a term for services on the Internet. E-services include e-commerce transaction services for handling online orders, application hosting by application service providers (ASPs) and any processing capability that is obtainable on the Web. There is a trend to integrate e-commerce and e-business with e-services.
Published in Chapter: Engineering of Experience Based Trust for E-Commerce; From: Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
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Chapter 271
Re-Engaging the Public through E-Consultation in the Government 2.0 Landscape
Which refers to the improved delivery of public services to citizens through multiple electronic platforms.
Published in Chapter: Re-Engaging the Public through E-Consultation in the Government 2.0 Landscape; From: Encyclopedia of Information Science and Technology, Third Edition
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