Based on a theoretical maximal quantitative output of an organisation unit in the area of personnel management in connection with costs and efficiency criteria, the effectiveness of personal management is calculated from the difference between the theoretical output and the actual output. It is measured by the different measurement criteria (process quality, data quality, process stability, cost—performance relation, frequency of errors, and so on).
Published in Chapter:
IT-Based Virtual Medical Centres and Structures
Bettina Staudinger (University for Health Sciences, Medical Informatics and Technology, Austria), Herwig Ostermann (University for Health Sciences, Medical Informatics and Technology, Austria), and Roland Staudinger (University for Health Sciences, Medical Informatics and Technology, Austria)
Copyright: © 2008
|Pages: 11
DOI: 10.4018/978-1-59904-889-5.ch101
Abstract
The management of the information technology in a virtual medical service centre is subject to different requirements than the IT-management of a hospital resembling more a closed shop. Building a virtual centre calls for performance of an open shop principle, because the entire treatment chain cannot be mapped within one single institution, but requires integrated cooperation in order to manage a patient’s clinical pathway. Not only the spatial displacement, but also the unavoidable higher process orientation within a virtual cooperation deserves particular consideration. Additionally, the information management is challenged by the fact that the provision of relevant information in standardised form is an indispensable element of a virtual centre. In this context, the question about potential structural assembling, and organisational principles and elements of virtual medical service centres has to be answered in order to conclude on the basic requirements of data management and the appropriate solution approaches. This shall be presented partly using the example of the virtual oncological medical centre in Tyrol.