What is Effort-Reward Imbalance (ERI) Model

Work-related stress has been a long-term research focus in the field of industrial-organizational (I-O) psychology. Transportation is marginal, but an interesting context for the study as the field contains many specific characteristics related to stress phenomena. This chapter investigates the contents of and connection between work-related stress and rest stops' value in the transportation field, specifically in a lightly settled area with long geographic distances. Professional truck drivers in Finland serve as the target group for this study. The working conditions of truck drivers are unique compared to other branches where the work is not so mobile. In addition to how the truck is equipped, the services and facilities at rest stops are important elements in wellbeing. Based on the qualitative content analysis, this study offers in-depth information concerning work-related stress as an experienced phenomenon in the transportation field. Work management and legislation are highlighted as primary results while a dangerous work environment as well as isolation and loneliness are listed as secondary research results associated with work-related stress and the value of rest stops. Recommendations for future research and practical implications are proposed.