Is a part of the technological process for the production of goods, the provision of services and the performance of work, which is a set of processes and methods of searching, collecting, storing, processing, providing and disseminating information that provide services and work performance: improving the efficiency, accuracy or other significant characteristics of the technological process; improving the quality or other significant characteristics of the goods produced, the services provided and the work performed; reduction of costs in the production (supply) of goods, provision of services and performance of work.
Published in Chapter:
Digital Transformation of Small and Medium Businesses
Aizhan Baimukhamedova (Gazi University, Turkey) and Malik Baimukhamedov (Social-Technical University Named After Aldymzharov Z., Kazakhstan)
Copyright: © 2023
|Pages: 25
DOI: 10.4018/978-1-6684-5727-6.ch002
Abstract
This chapter examines the essence and importance of digital transformation in developing small and medium-sized businesses. It is noted that digitalization uses computer technology to reshape business so that all decisions are made based on data. The main objectives of the digital transformation of SMEs are shown. The technologies accelerating digital transformation include the internet of things, artificial intelligence, e-commerce, big data, cloud technology, blockchain, etc. The tasks of managing an organization in the context of digitalization include changing the company's business processes based on advanced digital technologies, maintaining a high level of knowledge of company management and specialists in the field of modern technologies, maintaining a high degree of preparedness for changes and challenges of the external environment. The authors consider the digital transformation of SMEs in the industrial, agricultural, and commercial spheres, as well as e-commerce.