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What is ICT Industry

Handbook of Research on Telecommunications Planning and Management for Business
The convergence of the telecommunications industry with the computing and broadcasting industries resulted in a broader definition of Information and Communications Technologies (ICT). As defined by OECD: “… ICT sector refers to equipment and services related to broadcasting, computing and telecommunications, all of which capture and display information electronically.” (in UN Social Economic Council’s Report of the International Telecommunication Union on information and communication technologies statistics, 2004)
Published in Chapter:
Evolving Value Networks and Internationalisation of National Telecommunication Companies from Small and Open Economies
Riku Laanti (The University of Adelaide Business School, Australia), Fred McDougall (The University of Adelaide, Australia), and Georges Baume (The University of Adelaide Business School, Australia)
DOI: 10.4018/978-1-60566-194-0.ch011
This chapter focuses on the internationalisation processes of national telecommunications companies (telcos) from small and open economies (SMOPECs) who have moved from a domestic monopoly to an actor within the global industry. This chapter aims to increase our understanding of how these companies have internationalised, what factors have been the most influential in this process, and how the position of these companies has changed in the evolving value network of the industry. The basis of the analysis will be a theoretical discussion about the concept of value networks and research on the internationalization process of a firm. The study reported in this chapter is part of a wider research project on the internationalisation strategies of telcos from SMOPECs. Case examples from that study will be used to illustrate the internationalisation processes of telcos from SMOPECs within the context of the whole industry value network. Finally, conclusions will be drawn and future research opportunities suggested.
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