An industry made up of companies that primarily earn revenue through providing intangible products and services. Service industry companies are involved in retail, transport, distribution, food services, as well as other service-dominated businesses. Also called service sector, tertiary sector of industry.
Published in Chapter:
Exploring Entrepreneurship and Innovation Scenarios in a Portuguese Hospitality Group
Luísa Cagica Carvalho (Universidade Aberta, Portugal, & CEFAGE, Universidade de Évora, Portugal)
Copyright: © 2015
|Pages: 15
DOI: 10.4018/978-1-4666-8216-0.ch009
Abstract
Innovation and entrepreneurship are important topics associated with management studies. Research into the hospitality companies, especially within the fields of entrepreneurship and innovation, continue little studied mainly with respect to the development of empirical studies applied to these companies. The aim of this study is to understand the innovation and entrepreneurship process in hospitality companies using a theoretical model proposed by Timmons. To achieve the objective of this study, the empirical part uses a case study methodology applied to hospitality Portuguese group. The intent of the present study is to give some solid contributions to literature on this subject, and provide some contributions to support future studies about innovation and entrepreneurship process in hospitality companies. The theoretical model used considers different dimensions to study entrepreneurship and innovation, such as, search and identification of opportunities, people and resources, and their influence on entrepreneurial activity. This chapter provides important clues about the importance of human resources and financial resources to promote innovation and entrepreneurship in hospitality companies.