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What is Facilitation Technique

Encyclopedia of E-Collaboration
A method, used by facilitators to support a group process.
Published in Chapter:
Thinklets for E-Collaboration
Robert O. Briggs (University of Nebraska at Omaha, USA, and University of Alaska Fairbanks, USA), Gert-Jan de Vreede (University of Nebraska at Omaha, USA, and Delft University of Technology, The Netherlands), and Gwendolyn L. Kolfschoten (Delft University of Technology, The Netherlands)
Copyright: © 2008 |Pages: 6
DOI: 10.4018/978-1-59904-000-4.ch096
Abstract
A ThinkLet is a named, scripted collaborative activity that gives rise to a known pattern of collaboration among people working together toward a goal. ThinkLets are design patterns for collaborative work practices (Briggs, Kolfschoten, Vreede, & Dean, in press; Briggs & Vreede, 2001). A thinkLet is the smallest unit of intellectual capital necessary to recreate a known pattern of collaboration. ThinkLets are used by facilitators and collaboration engineers as (1) predictable building blocks for collaboration process design, (2) as transferable knowledge elements to shorten the learning curve of facilitation techniques, and (3) by researchers as parsimonious, consistent templates to compare the effects of various technology-supported collaboration practices. ThinkLets have a rigorous documentation scheme that specifies the information elements needed to adapt the solution it embodies to the problem at hand. This scheme is derived from the design pattern concept of Alexander (1979; Alexander, Ishikawa, Silverstein, Jacobson, Fiksdahl-King, & Angel, 1977). The collection of thinkLets forms a pattern language for creating, documenting, communicating, and learning group process designs. The term thinkLet was coined by David H. Tobey in 2001 when he said “They are like applets…except they are thinkLets.”
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Design Patterns for Facilitation in E-Collaboration
A method, used by facilitators to support a group process.
Full Text Chapter Download: US $37.50 Add to Cart
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