The Fast-Moving Consumer Goods retail outlet is a simple store that offers one an opportunity to select from a variety of household and food items, according to their needs.
Published in Chapter:
Efficacy of Supply Chain Collaboration on Resilience in the Fast-Moving Consumer Goods Retail Industry
Nkechi Dorothy Neboh (Nelson Mandela University, Port Elizabeth, South Africa), Thokozani Patmond Mbhele (University of KwaZulu-Natal, Westville, South Africa), and Winston Shakantu (Nelson Mandela University, Port Elizabeth, South Africa)
Copyright: © 2022
|Pages: 21
DOI: 10.4018/978-1-7998-9715-6.ch007
Abstract
Fast-moving consumer goods (FMCG) are driven by threats and nascent challenges that range from logistical issues to disruptions in the environment. The chapter aimed to determine the efficacy of supply chain collaboration on resilience in the industry. Scholars have constantly highlighted the need for supply chain collaboration by building supply chain resilience, necessitated against sporadic, disruptive, and unforeseen events in the business environment. The argument for businesses to desist from working in silos within their supply chain provokes this study. There seems to be a mismatch between the supply chain members in terms of integrating or collaborating efforts and their capabilities to be resilient when faced with disruptions. Organisations need to identify the variables that exist inside and outside of their environment to ensure alignment, collaboration, and integration. Centralisation of stocks, foreign exchange fluctuation, joint business plans, and longstanding collaboration with vendors could help promote supply chain resilience.